In-House Counsel For Holacracy-Powered 15-Person All-Remote SaaS Company
Hi! We’re Action Verb.
We build two Infrastructure-as-a-Service Platforms that empower organizations worldwide.
Our company consists of 15 (but growing to 19 by the end of the year) full time USA-based staff, as well as sales and support outposts in France, Germany, and Latin America.
Our infrastructure platforms are used by over 2,000 enterprises and SMBs, including Mozilla, Canonical, UPS, DirecTV, GoPro, Marriott, and more.
Our Success Strategy
We’ve been able to achieve the rare combination of high double-digit annual growth and industry leading profitability.
We do it by aggressively recruiting the absolute best and brightest people and structuring our company in a way that makes them want to work here forever.
It’s easy to say, but exceptionally hard to execute. Here’s how we do it.
We Practice Holacracy
We are one of the early adopters of Holacracy, a new style of running an organization in a self-organizing manner that draws inspiration from agile software development and lean manufacturing processes.
Rather than hiring people for exactly one job description, we instead look to find well rounded team members with skills in software engineering, design, marketing, sales, and our other needs who are interested in filling multiple roles within the organization.
As a self-organizing team, our people have multiple roles and our role descriptions are regularly updated via small iterations. As their interests change and our needs change, the roles people fill change dynamically over time.
"Most startups believe in iteration of their
products. Now they need to apply the same thinking to their
– Adam Pisoni, Yammer co-founder & CTO
Holacracy is not unstructured: you’ll have a clear understanding of your current roles and responsibilities, as well as a set of rules and processes for changing those roles and responsibilities in real time.
Even though Holacracy is a lot to learn, we have a great onboarding process and the rest of our team will guide you through your first few months. You’ll also have the opportunity to attend a weeklong official Holacracy training event at our expense.
We also practice Open Book Management, meaning that we share the exact details of our Balance Sheet and P&L Statement with our entire team in real-time, ensuring that our staff has the data they need to treat the business as if it were their own.
Our team members work from home and choose their own hours, allowing them to make time for family, recreation, vacations, or anything that is important to them.
Every full-time team member gets 10 company-wide holidays per year as well as 20 paid time off days intended to be used for vacations. Go have fun. Don’t work all the time.
Our team members also work hard, are constantly learning, and accomplish a ton for the company in the time that they are working.
Our team spends at least 12 days together face-to-face per year at four to six in-person meetings spread out through the year and hosted all over the country. We try to do these meetings in cities that are fun to visit. In the last few years, we’ve been to Austin, Orlando, Minneapolis, San Diego, Las Vegas, New York City, Detroit, and Fort Lauderdale.
Here are some of the things you’ll be doing as an In-House Counsel at Action Verb:
You’ll create a more dynamic set of Services Agreements and Amendments, as well as a set of internal procedures for how we handle requests to negotiate the various points.
You will create policies for how we handle limitations of liability, venue selection, service level agreements, indemnity, confidentiality, data ownership, insurance requirements, and representations/warranties.
You will research how competing vendors handle these terms and become familiar with ‘industry standard’ approaches, such as those adopted by Microsoft, Amazon, Oracle, Salesforce, etc., and steer our legal operations in a direction that is as industry-standard as possible.
You will determine whether it’s ever advantageous to use a customer-provided services agreement and if so, you will make sure that our preferred terms are included as best as possible.
You will be the primary point of contact for the legal teams of our customers and prospects, and you will work closely with our Sales department to close deals. You’ll handle red-lining and back-and-forth negotiations.
You will get on the phone with customers and prospects and persuade them to see things our way, to the extent possible.
You will take responsibility for the agreements between the Company and our Employees, as well as responsibility for reviewing the agreements we sign with our vendors.
You’ll take responsibility for our membership in US-EU Privacy Shield, and other data protection programs.
You’ll take responsibility for our set of liability insurance polices and work to ensure that our coverage best reflects the risks created by the Services Agreements we enter into.
You will also become responsible for developing a set of marketing materials we can provide to our Sales team and publish on our website that highlight our ability to support the various types of legal and insurance requirements that our customers may have.
You will evaluate and respond to and subpoenas we may receive for customer data. (This has only happened once in our history, but as we grow, we expect that it will happen more.)
… and anything else that you feel fits within the purpose of keeping the company compliant with legal requirements and protecting the company from legal threats.
We are looking for applicants who meet the following qualifications:
- JD degree from an accredited law school
- Licensed to practiced law in the U.S. and in good standing with the bar in at least one state.
- 2+ years experience with technology transactions in a corporate or well-regarded law-firm environment
- Experience with at least some of the regulations that may apply to technology service providers, such as GLBA, FERPA, HIPAA, HITECH, ITAR, IRS 1075, EU Data Protection Directive, EU Model Clauses, US-EU Privacy Shield, UK DPA, and other foreign Privacy Acts.
- Understanding of the range of accepted industry standards for commonly negotiated points in technology services contracts, including limitations of liability, venue selection, service level agreements, indemnity, confidentiality, data ownership, insurance requirements, and representations/warranties.
- Desire to work in a fast-paced startup environment where if something you need doesn’t exist, you are expected to build it!
Some of our Core Beliefs
We believe that recruiting and hiring top talent is very hard. Our success depends on finding the best engineers out there, so we’ve invested heavily in our recruiting and interviewing processes. Making our next hire even better than the last is one of our highest priorities.
We believe that allowing and supporting 100% remote work gives us access to great people we wouldn’t otherwise be able to hire. We tend to hire folks who are later in their careers, which means they usually have their family established somewhere. By offering remote work, we can hire the best people, no matter where they’re located.
We believe that remote work is actually harder than in-office work. The biggest challenge that we experience with a remote team is keeping everyone in sync. We lean heavily on tools like Slack and holaSpirit (a Holacracy-specific productivity tool), and we are in the process of building our own project and action management system that conforms exactly to our processes.
We believe that the best way we can acquire top talent is by being an amazing place to work. Work from home, travel with the team, and surround yourself with top tier people at Action Verb.
Salary and Pay
As you might expect from a company that is so open, we also post our salary information right here in the job post. We will pay you $100,000 in your first year, plus a great benefits package, and a $2,500 signing bonus to purchase a new computer.
After your first year with Action Verb, we will update your salary based on the value that you have been able to demonstrate for the company. We continue to update salary levels every year. It is possible to reach a pay level of double the starting salary if you come in and absolutely crush it.
We fully pay for your health insurance (exact plan details depend on your state of residence), and we’ll pick up the tab for 50% of your spouse or family if they wish to also join the healthcare plan. We want your family to be healthy.
We recognize that other companies may offer higher initial salary offers or signing bonuses, but at Action Verb, we know that for our ideal candidate, the exact level of pay is just one criteria by which they choose where to work. Our goal is to offer the greatest work environment possible and pay people well enough to make it possible for them to join the team. Come learn our way of working, take on as many roles as you can, and establish yourself as a valuable asset to us. Then after your first year, we’ll re-evaluate your salary and make sure it’s more than fair, given the value you’ve been able to generate for the company.
Plus, you can join Action Verb Risk Free because of our $7,500 Quitting Bonus Within Your First 90 Days.
We get it. Holacracy is new. Working remote is hard. We love these things about our culture, but you might not be sure if you do. Or maybe you just don’t trust us that we really do embody the Core Beliefs on this webpage. To our prospects who may be on the fence about joining Action Verb, we want to make one more offer to push you over the edge and convince you to join us.
If you don’t like working at Action Verb for any reason, quit within the first 90 days and receive a $7,500 quitting bonus. That should be enough to keep you and your family afloat while you decide on your next path. We hope that you won’t take us up on the offer, but we want you to feel good knowing that it’s there.
Ready To Apply?
Working here isn’t for everyone, but if you think it might be for you, please apply.
We only read cover letters in our first screening round, so make sure yours counts. The following are topics we’d like to see addressed in your cover letter:
- Why does this opportunity specifically appeal to you?
- What are some of the legal challenges, risks, and opportunities most overlooked by smaller startups?
- Would you see yourself wanting to take on additional roles with Action Verb? What types of roles would you be excited to fill?
- Are you familiar with Holacracy? Any questions or concerns?
We look forward to reading your letter!